Privacy Policy

1. Introduction

Welcome to Sentryax. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our competitor price monitoring platform.

2. Information We Collect

We collect information that you provide directly to us:

• Account Information: Name, email address, and password when you create an account.
• Profile Information: Profile picture and display name you choose to add.
• Payment Information: Billing details processed securely through Stripe.
• Product Data: URLs and product information you submit for monitoring.
• Usage Data: How you interact with our platform, including features used and alerts configured.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Monitor competitor prices and send you alerts
• Process transactions and manage your subscription
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Detect, investigate, and prevent fraudulent activities

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., Stripe for payments, Supabase for data storage).
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication mechanisms, and regular security audits.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. We will also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account and associated data at any time.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data.
• Portability: Request transfer of your data to another service.
• Objection: Object to processing of your personal data.

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes. You can configure your browser to refuse cookies, but this may affect the functionality of our platform.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: support@sentryax.com
Website: https://sentryax.com